FAQ

HOW DO I GET STARTED?

If you're ready to join us you'll just need to start by downloading the Heylo App where you'll start your 7 day trial!

ARE THERE AGE REQUIREMENTS?

All kids are welcome, from tots to teens. Most events do cater to our younger members that aren't in your typical school routine just yet. There are still many family friendly events great for all ages!

IS MY PARTNER ABLE TO COME TO EVENTS WITH ME?

Absolutely! We encourage both parents to come when it fits their schedule.

IS THE GROUP ONLY FOR STAY-AT-HOME PARENTS?

ALL parents, grandparents, & caregivers  are welcome. We do our best to offer a variety of events to accomodate all schedules.

DO I HAVE TO ATTEND ALL  SCHEDULED EVENTS?

Not all all! You are free to choose which events work best with your schedule & come to as many or few as you choose.

CAN I ONLY ATTEND THE ADULT EVENTS?

Big fan of book club, but maybe not quite as keen on playgroups? WE GOT YOU! Take advantage of your kid-free time & enjoy our adult centered activities!

IS THERE A FEE TO JOIN?

There is a fee per family for membership that can be paid annually or monthly. These membership dues contribute to the group for things such as supplies & to help fund our charitable outreach within the community.

For Information on Dues please visit: Heylo 

Please do not let fees discourage you from joining. If you are experiencing financial hardship but are interested in becoming a member, please contact us.

ARE MEMBERSHIP DUES REFUNDABLE?

Once paid, dues are non-refundable. Dues help us make a charitable impact on our community. Your membership will be active for one calendar year from payment submission. 

If you should decide to resign early you are forfieting all monies paid. 

COVID-19 INFORMATION

The health & safety of your family is important to us. We ask that if you know of or suspect that you've been in contact with someone positive for COVID-19 that you quarentine away from all events for a minimum of 14 days starting from when your symptoms began or when you recieve a positive test.

Attending any & all events will be considered "at your own risk" . 

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